Below is an overview of the procedures and details concerning ORDERING ONLINE at Comfort Sari-Sari Store Limited, trading as Spoon and Rice Sari-Sari Store with company number 14384453.

  • We are located at 21 High Road, Willesden Green, London NW10 2TE
  • We are 1 minute walk away from the big Sainsbury’s in Willesden Green and right across the Spoon and Rice Willesden Branch.

  • We are open daily from 8 am to 9 pm.
  • *Need to input exception dates like Dec 25*

  • We are just 5 minutes walk away from Willesden Green Underground Station.
  • Nearest bus stops: Willesden Lane (Stop D), Walm Lane (Stop E), Willesden Green Library (Stop K)
  • Landmarks: Sainsbury’s, High Road, London NW10 2TD and Spoon and Rice Willesden Branch

  • Apply

  • Reach us through our social media profiles: Facebook, Instagram (input link on the text)
  • Call us at: 07399853995
  • Email us at: info@spoonandrice.com

  • We accept cash and card payments at the store (except AMEX).

  • *Christmas Offers: Vouchers are available for sale at the store.*

Online Grocery FAQs

  • Enjoy additional savings with our exclusive vouchers and coupons, available in denominations of £10, £20, and £50. Valid throughout 2024, these vouchers can be purchased at Comfort Sari - Sari Store Limited t/a Spoon and Rice Sari-sari Store and are redeemable online through voucher codes.

  • For a seamless checkout experience, we accept payments via Debit/Credit cards. Please note, Cash on Delivery options are not available.

  • Once your payment is successfully processed, a confirmation email will be sent to your registered email address. This email will summarize your order details and the total amount paid. Tracking information will follow in a separate communication by the company email address of Comfort Sari - Sari Store Limited t/a Spoon and Rice Sari-sari Store.

  • Please review your order carefully, as no modifications to vouchers or eCoupons are possible after the order has been finalized.

  • Should you need to update or change your delivery address, contact us immediately. Note that changes cannot be accommodated once an order is completed and paid for.

  • Enjoy free delivery for orders over £40 within a 2-mile radius of the Sari-Sari Store through our in-house delivery. For orders outside this area, additional charges may apply.

  • We at Comfort Sari - Sari Store Limited t/a Spoon and Rice Sari-sari Store is in partnership with Royal Mail. This enables us to deliver across the UK Mainland, ensuring your items arrive promptly

  • Spoon and Rice Sari-Sari Store: 21 High Road, Willesden Green, NW10 2TE
  • Boxpark Wembley: Ground Floor Unit 18, 18 Olympic Way, Wembley Park, HA9 0JT
  • Boxpark Croydon: Unit 11, Boxpark, 99 George St., Croydon CR0 1LD

  • For missing, damaged, or incorrect items, please email us at info@spoonandrice.com with photographic evidence within 24 hours of receipt. Without timely documentation, we may be unable to offer refunds or compensation.

  • Stay updated on your delivery with the tracking number provided via email.

  • You can pay with Visa, Mastercard, Maestro, and Visa Debit.

  • If there’s an issue with taking the payment for your order, we will contact you in a few ways to make sure you can still fulfill it. You might hear from us containing order information via:
    • Email
    • Phone Call
    • Text Message
  • If you are unsure the call from us might not be legitimate, you can log in into your account to confirm the order information.

  • If you encounter problems registering, try refreshing the page or using a different email address. Ensure you have access to the email used for registration to receive important updates.

  • Should you face errors during checkout, refresh the page and attempt again. Persistent issues should be reported to info@spoonandrice.com.

  • Easily update your details or change your password through your Profile page.

  • Join our mailing list via the subscription link on our landing page. Simply enter your email to stay up-to-date with our latest offers and news.

  • Click the "Forgot password" link on the Sign-in page and follow the prompts to reset your password.

  1. Log In to Your Account
  2. Go to Your Order
  3. Click Completed
  4. Locate the Specific Order you want to rate
    • Find the order that corresponds to the product you want to review.
  5. Click the Product you want to rate
    • Once you've located the specific order, there should be an option to leave a review or provide feedback.
    • You rate the product using a star rating system
  6. Submit Your Review
    • After providing your rating and writing your review, there should be a button or option to submit your feedback. Click on it to complete the process.